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 This website provides information about the settlement concerning the lawsuit the United States Department of Justice (DOJ) filed against SunTrust Mortgage alleging that it discriminated against more than 20,000 qualified African-American and Hispanic borrowers across the country who received mortgage loans from 2005 through 2009. SunTrust Mortgage denies this allegation.

The DOJ and SunTrust Mortgage agreed on a settlement, which was approved by the United States District Court for the Eastern District of Virginia on September 14, 2012. The settlement, among other provisions, established a $21 million fund to compensate African-American and Hispanic borrowers who the United States DOJ alleged are discrimination victims.

The DOJ analyzed SunTrust Mortgage’s loan records between the years of 2005 and 2009 to determine which African-American borrowers and Hispanic borrowers potentially paid substantially more for their loan than the comparable non-Hispanic white borrowers in the same area. Therefore, not every African-American or Hispanic who obtained a mortgage loan from SunTrust Mortgage between January 1, 2005, and December 31, 2009 is eligible to recover from the settlement fund.

The process of identifying borrowers who are eligible to recover from the settlement fund has been completed and African-American and Hispanic borrowers identified by the DOJ as eligible to recover from the settlement fund were mailed a notification package starting in early April 2013.

important dates

The notification period for this settlement has now been completed. If you did not return an eligible Registration Form by October 2013, you may not be eligible to receive a Release Form, which is the next phase of this Settlement.

If you returned a completed Registration Form before the deadline, a Release Form was mailed to you on December 6, 2013, which included your exact payment amount. To get paid, you must mail back the release form signed by all identified borrowers on the form within 30 days of the date on the Release Form letter.

We started mailing payments on January 3, 2014 and will continue to mail payments on a bi-weekly basis. Once your Release form has been received and verified, your payment will be sent on the next scheduled mail date.

If you have questions, or need another Release Form, please call 1-866-459-3633 or email
The release form mailed on December 6, 2013 is the first one being sent relating to the SunTrust Mortgage lending discrimination settlement. Some SunTrust Mortgage borrowers have previously received legitimate letters relating to other settlements with SunTrust Mortgage; these settlements are separate matters.

Your participation in this settlement is optional, and is designed to be an easy process. You should not need help from a lawyer or claims filing service to receive payment. However, you are free to consult an attorney of your choice to discuss whether to participate and the settlement’s possible financial impact on you.

SunTrust Mortgage borrowers should treat with caution any phone calls or mail received telling them they need to pay to participate in the settlement. This could potentially be a scam.

All mailings from the SunTrust Mortgage Settlement Administrator, Rust Consulting, Inc., related to the lending discrimination settlement will have the seal of the United States Department of Justice, use the return address "SunTrust Mortgage Settlement Administrator, c/o Rust Consulting, PO Box 2952, Faribault, MN 55021-2952,", and will ask the alleged discrimination victims to return response forms to that address.

Any potential scams related to the SunTrust Mortgage lending discrimination settlement should be reported to 1-866-459-3633 or


Please do not contact SunTrust Mortgage or the Court with questions about this Settlement. If you have questions, please refer to the FAQs and the other information posted here or contact the Settlement Administrator by calling 1-866-459-3633 or writing to SunTrust Mortgage Settlement Administrator, c/o Rust Consulting, Inc., P.O. Box 2952, Faribault, MN 55021-2952.

This site is not operated by SunTrust Mortgage. SunTrust Mortgage is not authorized to respond to questions from borrowers regarding the Settlement.

No se comunique con SunTrust Mortgage ni con el tribunal por preguntas sobre este acuerdo conciliatorio. Si tiene dudas, consulte las preguntas frecuentes y demás información que aquí se publica o bien, puede comunicarse con el Administrador del Acuerdo si llama al 1-866-459-3633 o escribe a SunTrust Mortgage Settlement Administrator, c/o Rust Consulting, Inc., P.O. Box 2952, Faribault, MN 55021-2952.
SunTrust Mortgage no opera este sitio. SunTrust Mortgage no está autorizado a responder preguntas de los prestatarios relacionadas al acuerdo conciliatorio.

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